Principal Hospitality offers strategic consulting services for independent hotel and Inn owners, operators, and investors.
We understand that the intersection of guest satisfaction, employee morale, and product quality is where success is defined and realized.
We are committed to guiding you at every stage of the repositioning journey to ensure your investment achieves its maximum profitability.
Guest Satisfaction
Principal Hospitality focuses on improving internal processes and communications in order to turn guests into raving fans.
Positive reviews come from guest encounters with special employees who go out of their way to accommodate guests needs.
Employee Satisfaction
Principal Hospitality believes charting a new course begins with your own team.
Nothing makes a guest experience more memorable as employees do. Travel experiences involve people, and without happy employees, guest experience is compromised, even doomed from check-in.
Revenue Management
Profitability is key to continued prosperity. Knowing when to raise rates, lower rates, or bundle discounts in packages is a skill every hotel or inn must learn.
Principal Hospitality will work with your team to ensure your investment is well positioned for continued success.
